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Outlook cached mode global address list not updating

My computer slows down when Outlook shows the "Updating Address Book" status. In computers with slow hard disk drives, such as portable computers, or running Outlook in a Virtual machine, the process of updating the address book can slow down the computer if the hard disk is fragmented.To improve offline address book download performance, try defragmenting your hard disk.

When you have Cached Exchange Mode enabled, Outlook by will by default cache the main Global Address List as well.

(This could take several minutes) Step 2: Uncheck the box next to Download changes since last Send/Receive.

(This could take several minutes) Outlook shows the "Updating Address Book" status for a long time. Outlook has a throttling feature that slows the address book update when you are working in Outlook.

In this dialog box, you can specify either No Details or Full Details.

These settings affect the offline address book download.

After completing these steps, you can reopen Outlook, make sure that it is not in Offline mode, and search for an email address to confirm that it is now referencing the most current global address book.

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Apr 5, 2011. Running Exchange 2010 with Outlook 2010 and since the beginning of September my Global Address List is not updating when in Cached Mode. When switched to no-cached mode it is up-to-date. I tried the "download address book" under send/receive, but that did not solve the issue. I also deleted all the. 
06-Nov-2018 11:32
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Feb 7, 2018. If you are not seeing correct contact information in the GAL for someone that has a valid email address i.e. someone who just received a CUMC email. The Offline Address Book window will appear. Re-open Outlook and log in; the Global Address List should now contain the most recent information. 
06-Nov-2018 11:36
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Nov 30, 2017. When changes occur within the main Global Address Book GAL on the Office 365, computers running Outlook 20/2016 may not automatically receive the updates. If this is happening, then you may notice missing, non-existent and/or incorrect entries. Synchronizing your Outlook cached. 
06-Nov-2018 11:38
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Outlook cached mode global address list not updating introduction

Outlook cached mode global address list not updating

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